Privacy Policy

This Privacy Policy describes how BloxFlip handles information collected from its users in Canada. Our commitment is to ensure transparency, security, and respect for your fundamental privacy rights, in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

By accessing or using the services offered by BloxFlip, you acknowledge and agree to the terms described herein.

Data Controller and Contact

BloxFlip acts as the controller of your personal data. If you have questions, complaints, or wish to exercise any of your rights under applicable privacy laws, please contact our Data Protection Officer via email at: [email protected].

Data Collected

We collect information necessary to provide our entertainment services and to comply with legal obligations. Data may include:

  • Registration Information: Username, email address, and data linked to your account on the external platform used for authentication.
  • Usage Data: Information about how you use our services, including betting history, game preferences, IP address, browser type, and access logs.
  • Payment Data: Information required to process deposits and withdrawals, such as the payment methods used (e.g, Interac e-Transfer, Credit/Debit Cards, or digital wallets), always respecting security and banking confidentiality.
  • Cookies and Tracking Technologies: We use cookies to improve the user experience, personalize content, and analyze site traffic.

Purposes of Processing

We use the collected data for the following purposes:

  • Provision of Services: Ensuring game functionality, managing your account, and processing financial transactions.
  • Security and Fraud Prevention: Identifying suspicious access, preventing fraudulent activities, and ensuring the integrity of the platform.
  • Legal and Regulatory Obligations: Complying with requirements from competent authorities and maintaining necessary records as required by law.
  • Experience Improvement: Analyzing usage metrics to optimize our systems and features.
  • Customer Support: Responding to requests, questions, or technical support issues.

Data Sharing

BloxFlip does not sell or rent your personal information. Data sharing may occur only in the following situations:

  • Service Providers: With partners who assist in site operation, payment processing, and IT infrastructure, under strict confidentiality agreements.
  • Legal Authorities: If necessary to comply with judicial, administrative, or regulatory orders, within the limits of the law.
  • Security: To protect the rights, property, or safety of BloxFlip, our users, or third parties.

Your Privacy Rights

Under applicable privacy legislation, you have the following rights:

  • Confirmation and Access: Confirm the existence of processing and access your stored personal data.
  • Correction: Request the rectification of incomplete, inaccurate, or outdated data.
  • Deletion: Request the deletion of data that is no longer necessary or is being processed in non-compliance with the law.
  • Portability: Request the transfer of your data to another service provider upon express request.
  • Information: Be informed about the sharing of your data with third parties.
  • Revocation of Consent: Withdraw consent for data processing at any time.

To exercise these rights, please contact us at [email protected]. We will respond to requests within the timeframe established by current legislation.

Security and Storage

We adopt technical and administrative measures capable of protecting your personal data from unauthorized access, accidental or unlawful destruction, loss, alteration, or any form of improper processing. We store your data for as long as necessary to fulfill the described purposes or to comply with statutory limitation periods and legal obligations.

International Data Transfer

BloxFlip may use cloud infrastructures or global partners located outside of Canada. In these cases, we ensure that the transfer occurs only to countries or entities that provide a level of data protection equivalent to that required by applicable privacy standards.

Cookies

We use cookies and similar technologies to collect navigation information. You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may impact the full functionality of our platform.

Changes to this Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or to comply with new laws. We recommend that you review this page regularly to stay informed of any updates. The date of the last modification will always be available at the top of the document.

Governing Law

This document is governed by the laws of Canada and the applicable provincial laws. Any disputes arising from this policy shall be settled through the appropriate legal channels.

If you are experiencing issues with gambling, please reach out to the Canada Safety Council or your local provincial responsible gambling resource (such as ConnexOntario, PlaySmart, or Gambling Support BC) for help and guidance.

Last update: July 16, 2026.